How do I purchase DJPower?
* We accept orders by email, phone and fax.
* Upon receiving your order, we will send you the latest version of the program on a
CD with a manual in PDF format. When you have installed the program, contact our office by phone to obtain the
pass code. This pass code will open the software lock and will allow you to have full use of the program. We require full payment prior to
shipping the package.
* For payment, we accept VISA, MasterCard, American Express, Discover, C.O.D.
secured payment (U.S. customers only), and wire transfer.
*If you are interested in visiting a dealer near you, please contact us for
availability in your area.
How do I purchase
a DJPower system?
* Please contact by email, phone or fax and we will customize a system
specifically for your needs and then send you an estimate for your
approval.
* Upon receiving your approved order, we will also email or fax you a form to
complete for shipping and payment information. Upon receipt of
paperwork and payment, we will send you the latest version of the program on
customized and tested computer system to meet your specific needs.
* For payment, we accept pre-payment by cashier's check, money order, company
check and wire transfer. We
also work with a leasing company (U.S. and Canada customers only)
We are sorry, but we cannot accept credit card payment for
computer purchases.
*If you are interested in visiting a dealer near you, please contact us for
availability in your area.
I live outside of the U.S. How can
I get DJPower?
We ship around the world, so this is no problem. For outside of
the US and Canada, we accept payment by wire transfer for both software
and hardware purchases. We also accept PayPal for software
purchases. We ship via FedEx International so you can be assured
of receiving your purchase.
How long does it take to get DJPower
once I place my order?
* If DJPower Pro is ordered as software only, we usually ship out by the next
business day via FedEx 2-Day.
* When a computer system is ordered, the average turn-around time is two weeks,
shipping via FedEx 2-Day. (Please note that this is the average.
Sometimes our customers receive their order earlier, while others may receive it
later.)
How do I upgrade the demo version I downloaded from your website?
The demo version is not upgradeable. If you wish to purchase the full
license, we will be happy to take your order. The full license includes 1 year of free updates, three months of free technical support, lifetime free email support, one CD that contains all drivers,
a HASP key (AKA dongle) and a DJPower® User's Manual.
Do I need two sound cards to mix?
Why are two sound cards recommended?
DJPower will mix with only one sound card. Two sound cards are not
required. If you have one sound card and wish to cue, DJPower gives you
the option of splitting your sound card into mono-right and mono-left. Two
sound cards are recommended if you wish to cue and do playback in stereo.
Does DJPower play video? YES! DJPower Xtreme not only plays video, but it mixes video too
- with almost 60 different transitions. DJPower is capable
of mixing video into audio and back into video. The video files are played
from the same play list as the audio only files. We support the following
formats: MPEG Layers
1, 2 and 4; AVI, MPV, MV1, MV2, DAT, VOB, plus directly from the DVD.
DJPower then distinguishes the MPG format in the Songs List for easy
recognition.
Does DJPower play karaoke?
YES! DJPower Xtreme can support karaoke in regular video format, but
also in the more popular MP3+G format. Karaoke is just a form of
video as far as DJPower is concerned. DJPower then distinguishes
the MP3+G format in the Songs List for easy recognition.
How do I get the video onto my hard drive for playback? There are a few ways to get the video files onto your hard drive. 1) Using a video capture module, you can put your current video library
onto your computer. This process allows for translation, recording and
compressing your video onto your hard drive in real time. Although this is
more time consuming, you can use any external source, whether it be DVD, VHS,
8mm, etc., and have more flexibility on the quality and format of your digital
conversion. 2) DJPower International LLC has a contract with ScreenPlay to
supply music video libraries to our customers already in MPEG
format. After the initial purchase, an ongoing subscription can be
purchased so you can have the latest & most up-to-date content on DVD, again in
MPEG format, allowing a quick and easy drag-and-drop onto your hard drive. Please
contact us for more details. 3) Using a ripping software with your DVD-ROM drive, you can put
your current DVD video library onto your computer. This process allows a
quick and easy way to convert your DVDs into MPG2 format.
How do I get the karaoke onto my hard drive for playback? With a CD-ROM drive that supports the CDG disc format, your CDGs can be
easily ripped into MP3+G format onto your hard drive, as easily as you
would a CD.
Can I purchase the beat-mixer/video/karaoke/etc by itself without
purchasing the main software?
The software add-ons are not stand-alones and are not available without purchasing the main DJPower software.
Why does DJPower Xtreme
have limitation as a software only purchase?
Many of the features of DJPower Xtreme used to be available as software
only. However, when we had "software only" customers calling in
for support on the various features, due to all the various possible
configurations of software and hardware combinations, we found we were often
unable to help them whenever there was a conflict. This was frustrating to
both our customers and our technicians. So to better serve our customers,
we now offer DJPower Xtreme with two options: 1) DJPower Xtreme now comes with a complete hardware package that has been
configured and tested specifically to run DJPower and its features. 2)
DJPower Xtreme can now be purchase as software only with a waiver of
technical support.
What are the
minimum requirements for DJPower Pro and Xtreme?
The DJPower version 2007 recommended system requirements are as
follows:
2.2 GHz
Pentium 4® or Intel Core 2 Duo 1.66 Processor
3.0 GHz Pentium 4® or Intel Core 2 Duo 2.4 Processor
(for video features or Martin LightJockey add-ons)
Windows®2000, Windows®XP.
1 GHz RAM
(2 GHz RAM or higher is recommended for video mixing or Martin
LightJockey add-on)
19MB free disk space (program only)
Enough free disk space for your music and videos
CD-ROM drive
16 bit (high color) and 800x600 graphics (1024X768 recommended)
(not shared graphic memory)
128 MG Video-RAM (not shared graphic memory) video card (for video playback)
(ATI not recommended)
24 bit duplex sound card with bass & treble adjustment – Direct X
compatible
NOTE:
If you do not have these requirements, we recommend that you DO NOT install
the update on your computer at this time.
NOTE:
We
recommend disabling Hyper-Threading on your Pentium 4 computer.
NOTE:
If Windows XP Service Pack 2 is installed, we recommend that either Service
Pack 2 be uninstalled, or that DEP be disabled. (you can contact
DJPower International LLC for instructions).
* NOTE: Running at the minimum requirements processor and RAM
needed will allow you to run the minimum of DJPower's features.
